Refund policy

Return & Refund Policy

Due to the nature of our products and for customer safety, all sales are final. We do not accept returns or exchanges on any supplements, even if unopened.

We understand that issues can arise, and we are committed to customer satisfaction. If your order arrives damaged or incorrect, please contact us within 7 days of delivery at support@ascendlabs.store with your order number and a photo of the issue. We will review the situation and, if applicable, offer a replacement or store credit at our discretion.

Please note:

• We do not accept returns or offer refunds for reasons related to taste, personal preference, or if the product does not meet individual expectations.

• We do not accept returns for any opened or used products under any circumstances.

By completing your purchase, you agree to this Return & Refund Policy.

If you have any questions, please contact us at support@ascendlabs.store.